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Service

Service

服务支持

Service philosophy


   

Professional winning, full care
Relying on the scientific research and application system integrating production, learning, research and use, and giving full play to the inherent German technological advantages, we are committed to providing each customer with the most satisfactory high-quality products and meeting the customer's requirements for various working conditions. We have always adhered to the "customer's use standard is our factory standard". 

Adhering to the rigorous and conscientious work spirit, establish a perfect and innovative customer service system, insist on doing a good job in pre-sales customer technical connection, in-depth understanding of customer operating conditions and characteristics requirements, application technical training, do a good job in order management, and insist on regular customer application return visits, Establish a complete customer after-sales service file, provide long-term and stable full-service services, allow customers to easily one-stop shopping, maximize customer operating benefits, and truly be customer-centric.


Senior Team Advanced System
Our professional senior team adopts advanced ERP management system to ensure accurate and timely supply according to customer demand characteristics and demand cycle.
Experienced technical engineers provide customers with intimate pre-sales technical consultation, application training and troubleshooting during use, and provide every customer with comprehensive professional technical support.

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